What does this skill involve?
Activities may include but are not limited to:
- Root cause analysis sessions
- Brainstorming & creative ideation
- Decision matrix & weighted criteria
- Critical path & bottleneck analysis
- Pilot testing & small failures
- Collaborative problem-solving teams
- Data gathering & sensitivity analysis
- Stress management & emotional regulation training
- Implement-review-adapt cycles (pdca)
- Reflection & learning debriefs
Skill levels
Requires assistance in resolving unexpected problems.
May contribute to routine issue resolution.
Applies a methodical approach to routine and moderately complex issue definition and resolution.
Investigates, defines and resolves complex issues.
Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements.
Courses
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Verified 
Behaviours 
Online, Self-study
2 hour
2 languages 
Relationships... Related skills
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