What does this skill involve?
Skill levels
Level 1 - Follow
Has sufficient oral and written communication skills for effective engagement with immediate colleagues.
Level 2 - Assist
Has sufficient oral and written communication skills for effective engagement on simple and technical matters.
Level 3 - Apply
Can engage in conversation or written exchange with a third party clearly making the point whilst also taking into account the position of others.
Level 4 - Enable
Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences when engaging with colleagues, customers, suppliers and partners.
Level 5 - Ensure, Advise
Demonstrates impactful communication skills (oral, written and presentation) in both formal and informal settings, articulating complex ideas to broad audiences.
Level 6 - Initiate, Influence
Comfortable speaking to large audiences on technical and non-technical matters. Able to handle questions well. Provides a good argument to back up a case when required whilst acknowledging the opinions of others.
Level 7 - Set strategy, Inspire, Mobilise
Communicates persuasively and convincingly in any arena, and at all levels. Has an excellent ability to think quickly to provide an answer when one is required.
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